Personally Identifiable Information. Personally identifiable information collected by Cars.com through your use of the Site may be stored on servers or in a cookie on your computer and may be used by Cars.com for any of the following purposes:
To confirm or fulfill a request that you make (e.g., in order to send you a price quote or other information you have requested, Cars.com may share your contact information with a participating Cars.com dealer and/or manufacturer).
To be eligible for the Guarantee, each of the following conditions must be met: The listing must be purchased on the Cars.com website as part of a listings package that includes the 90-Day Money Back Guarantee offer. The Guarantee only applies to certain listings packages and does not apply to any listings that are purchased from one of Cars.com's newspaper or other affiliates or partners as part of a print/online bundled package, even if such listings appear on the Cars.com site. The listing must have been on the Cars.com site for 90 consecutive calendar days without interruption following the ad start date. You must activate at least one renewal (at no charge) to accomplish this. If you upgrade to a listing package that includes the 90-Day Money Back Guarantee, the 90 day period commences on the date that the upgraded listing including the guarantee first appears on the Cars.com site, not the date the original listing went live on the Cars.com site. The advertised vehicle must still be for sale as of the date the refund request is submitted and the vehicle's title must be in your possession or the possession of a lien holder on your behalf. Listings for vehicles that have been sold (as the result of the listing or any other online or offline source) or traded in, or for vehicles that are otherwise no longer available for sale, are not eligible. The listing must have been purchased on or after May 13, 2005. The Guarantee does not apply to listings purchased prior to this date. The listing must have been purchased by an Individual Seller and not a Dealer, as defined above in the Sell It Yourself Rules. The listing must satisfy all provisions of the SIY Terms and Conditions. Only one Guarantee refund per household per calendar year. Refund Process. Individual Sellers who meet the Guarantee Eligibility/Limitation requirements may request a refund by following the process described below. Refunds will be granted only if all of the instructions below are followed. Refund requests must be sent via postal mail to Cars.com, Attn: Money Back Guarantee, 175 W. Jackson Blvd., Suite 800, Chicago, IL 60604. No requests via e-mail, fax or in person will be accepted. Refund requests must be postmarked no earlier than 91 days after the listing first appeared on Cars.com and no later than 104 days after the date the listing first appeared on Cars.com. Refund request must include a completed and signed copy of the Cars.com Refund Request Form, which can be printed here. Incomplete or unsigned refund request forms will not be accepted. The refund will be credited to the credit card used for the ad purchase. The listing will be removed from the Cars.com site when the refund is issued.